1. Introduction

YOURZEN ABC ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Data We Collect

We may collect:

• Personal identification: name, email address, phone number.
• Booking information: retreat/program selections, payment confirmations.
• Wellness information (voluntarily provided): preferences or accessibility needs.
• Technical data: IP address, browser type, cookies, usage analytics.

3. How We Use Your Data

We process data to:

• Provide and manage services.
• Handle bookings and payments.
• Personalise wellness offerings.
• Send service updates and marketing (with consent).
• Improve website performance and customer experience.

4. Legal Basis for Processing

We rely on:

• Contractual necessity (providing booked services).
• Legitimate interests (service improvements, safety management).
• Consent (marketing, optional wellness details).
• Legal compliance (record‑keeping, safeguarding).

5. Data Sharing

We do not sell personal data. We may share data with:

• Payment processors.
• Licensed professionals supporting retreats.
• IT or administrative service providers under confidentiality agreements.
• Authorities when legally required.

6. Data Storage & Security

We use secure systems to protect your information from loss, misuse, or unauthorised access.

7. Data Retention

We keep personal data only as long as necessary for service delivery, legal compliance, or legitimate business purposes.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your data.
• Correct inaccurate data.
• Request deletion.
• Withdraw consent.
• Restrict or object to processing.

To exercise rights:yourzeninfo@gmail.com.

9. Cookies

Our website may use cookies for analytics, functionality, and user experience. You may adjust browser settings to refuse cookies.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Revised versions will be posted on our website.